Dear Mr. Craig,
I would like this opportunity to express our gratitude for the recentnew car purchase at your company. We found our salesman, Tim Jones to to be knowledgeable and affable making the purchaseof a new automobile a pleasant experience.
So often today, buyers are confronted by high pressure techniques and rudeness that result in a negative attitude toward auto sales, but it is obvious that you have trained your staff properly and the results were abvious.
Once we had agreed on a final figure, Tim directed us to one of the Sales Managers, and I must admit I expected to be confronted with a deluge of pressure tactics to purchase additional equipment, warranties,etc. However, upon meeting Dave Tingle we were treated with utmost respect, expediting the sale and further simplifying the buying procedure.
We will recommend your company and your staff at every opportunity and look forward to continued good service from your company.
Regards,
Frederick A. Black
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